FAQ's

How much does it cost to courier within New Zealand?

North Island :

  • Delivery for standard (non-rural) orders in the North Island is $8.45 incl. GST
  • Rural deliveries in the North Island (incl. Coromandel & Waiheke Island) have an additional surcharge of $4.00 incl. GST
  • Delivery of an oversize item to an urban address in the North Island is $29.95 incl. GST
  • Delivery of an oversize item to a rural address in the North Island (incl. Coromandel & Waiheke Island) is $49.95 incl. GST

South Island :

  • Delivery for standard (non-rural) orders in the South Island is $10.95 incl. GST
  • Rural deliveries within the South Island (Inc Stewart Island) have an additional surcharge of $5.00 incl. GST
  • Delivery of an oversize item to an urban address in the Upper South Island (Canterbury, Marlborough, Nelson & Tasman) is $49.95 incl. GST
  • Delivery of an oversize item to a rural address in the Upper South Island is $99.95 incl. GST
  • Delivery of an oversize item to Otago, Southland and the West Coast is $99.95 incl. GST

You are welcome to collect your order for no charge at our warehouse at 163G Marua Road, Mt Wellington, Auckland. Please contact us first to arrange collection.

*Oversize Item

Includes large trees and Santas and will be specified on the product page. You will only be charged the oversized rate once per order (even if you order multiple oversized products) 

Do you ship overseas? What is the cost?

We only ship within NZ. If you are ordering from overseas, please provide a NZ delivery address (family, friend, colleague) who may be able to organise overseas freight for you.

How long have Décor Flowers and Christmas Treasures been operating?

Both Décor Flowers and Christmas Treasures commenced trading in 2005. We have a long history of reliably servicing Kiwis with their home, office and Christmas décor needs.

When can I expect my order to arrive?

Your order will be delivered (on average) within 2-5 working days to both the North & South Islands. In the vast majority of cases, orders are dispatched the next working day after we receive your order.

You are usually able to collect an order from our Auckland warehouse same day or next business day.

Can I Track and Trace my order?

You will receive a courier confirmation email once your order is shipped allowing you to track and trace your order. Please also check your Junk folder.

 

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